Terms of Service

1. What Lumina CSE is

Lumina CSE is an independent review tool for the Philippine Civil Service Examination (CSE-PPT). We are not affiliated with, endorsed by, or connected to the Civil Service Commission. Every question in the app is original material written for review purposes — none are actual CSC exam items.

Practising here does not guarantee you will pass. Scores, readiness figures, and the 80% pass line shown in mock exams are our own model of the exam, not an official result or prediction.

2. Your account

You sign in with Google. You are responsible for keeping that Google account secure, and for everything done through your Lumina account. One account is for one person — don't share your login.

You must be at least 18, or have a parent or guardian's permission if you are younger.

3. Free plan, trial, and Pro

New accounts get a 3-day Pro trial automatically. No card is required and nothing happens when it ends — your account simply reverts to the free plan.

The free plan is capped. As of the date above, that means:

• 20 practice questions per day, resetting at midnight Philippine time
• One full-length mock exam every 7 days
• The free subset of the question bank

We may change these limits as the product develops. If we tighten them for existing free users, we'll say so in the app first.

4. Paying for Pro

Pro is a one-time purchase, not a subscription. There is nothing recurring to cancel. The price is ₱399, discounted to ₱199 if you pay within 24 hours of signing up.

Payment is by GCash and is reviewed by a person. You send the payment, upload a screenshot of your receipt, and we match it against our GCash records. Approval is usually quick but is not instant, and we may reject a submission we cannot match — for example, a screenshot that is unreadable or a reference that does not appear in our records.

"Lifetime" means for as long as we operate Lumina CSE. It is not a promise that the service will run forever. See section 8.

5. Refunds

If Pro isn't what you expected, email hello@dietherdave.dev within 7 daysof your payment being approved and we will refund you in full, back to the GCash number you paid from. You don't need to justify the request.

After that window we generally don't refund, but write to us anyway if something has gone wrong — a payment charged twice, or access you never received, will always be put right. Nothing here limits the rights you have under Philippine consumer law.

6. Using the app fairly

Please don't:

• Copy, republish, sell, or redistribute our questions or explanations — they are ours, and reproducing them is the one thing that would make this product impossible to run
• Share a Pro account with other people
• Manipulate XP, streaks, or the leaderboards by any means other than actually answering questions
• Scrape the app, or access it through anything other than the app itself
• Attempt to reach other users' data

We may suspend or close an account that does these things. Where we can, we will tell you why and give you a chance to respond first.

7. Leaderboards are public

If you appear on a leaderboard, your username and XP total are visible to every other signed-in user. Your email, real name, and answers are never shown. You choose your username during onboarding and can change it in your profile; pick something you are comfortable being seen.

8. Changes, downtime, and ending the service

We add, change, and remove features as the app develops, and we can't promise it will always be available — it depends on services we don't control.

If we ever have to shut Lumina CSE down, we will give at least 30 days' notice in the app and by email, and we will refund a fair share of what recent Pro purchasers paid.

9. Closing your account

You can delete your account at any time from your profile. Doing so permanently erases your Lumina data — progress, answers, XP, bookmarks, and payment records. It cannot be undone, and it does not refund a Pro purchase outside the window in section 5. See the Privacy Policy for exactly what is deleted.

10. Liability

We provide Lumina CSE as it is, and we do our honest best to keep the content accurate and the service running. To the extent Philippine law allows, we are not liable for indirect or consequential losses — including exam results. Where we are liable, our total liability is limited to what you have paid us.

Nothing in these terms excludes liability for fraud, or for anything that cannot be excluded by law.

11. Governing law

These terms are governed by the laws of the Republic of the Philippines, and any dispute belongs to the courts of the Philippines.

12. Contact

Diether Dave Ingco
Davao City, Philippines
hello@dietherdave.dev